



With advanced data recovery tools and techniques and Class 100 cleanroom environment, our technicians and engineers are experts in recovering data from all Promise Technology storage devices. With over 15 years of experience recovering and restoring lost, deleted and corrupted files and data from desktop and laptop hard disk drives, external hard drives, solid-state drives (SSD), RAID storage array drives and other storage devices, Creative IT is experienced to recover data from all from failed or crashed Promise Technology storage products including Apollo Cloud, Pegasus, Vess, SmartStor, Thunderbolt Dock and VTrak models. Data Recovery Services For PROMISE Technology Storage Products Creative IT has a team of specially trained data recovery engineers and technicians that can provide professional NAS data recovery (Network Attached Storage) and RAID data recovery services for large enterprise corporations, small to medium businesses and creative professionals. Promise Technology offers products that range from consumer-based storage devices to high-performance enterprise class storage solutions that are designed for surveillance, data center, cloud and rich media markets. I decided to shut down the Mac (worked fine this time).īefore this happened I did look through the utility and I didn't see any problems reported.Secure PROMISE Technology Data Recovery in London PROMISE Technology Data RecoveryĬreative IT, a professional data recovery company based in Central London, offers secure and confidential PROMISE Technology data recovery services for individual users and businesses clients throughout London and the United Kingdom. I turn the Mac back on and the Pegasus2 is not visible the Mac. Instead of turning off the Pegasus is still on and the drive activity light is still flickering so I assume that the Pegasus is checking the drive itself, as opposed to the controlling the process. After 5 minutes I had to force shut it down. Only the first drive shows activity when I look at the unit so I assum that it is being checked.Īfter a while I decided to shut down the Mac (Mac OS X 10.11.6). The backups that were in progress stopped. The Finder works unless I try to look into the RAID. But after a while any activity involving the Pegasus2 hung. The Pegasus Utility showed it chugging away and there were a few errors of bad sectors and poor resonse to inquiry to drive, but I expected that. I did the following today:Ģ-Started the background activity Media Patrol to ensure that the drives are in good shape. Systems would include backup server problems when copying from the RAID to tape and frozen Finder. The backup server software (Archiware PresSTORE 6) was having problems and the logs showed I/O errors on the RAID. I've been having problems with the server for a few weeks and today finally realized that the Pegasus2 is the problem. We use the Pegasus2 R6 on our backup server.
