The shipping cost for both the original and the replacement auto part is a cost attributed to the shipper at hand. The original auto part must be returned using the provided shipping label. It is company policy that we receive the original auto part back before sending you a replacement auto part.
You need to contact a customer service representative to arrange for a Return Merchandise Authorization form: Call 1-84 Press 2 for "Returns" (open Monday-Friday 8-5 pm EST) Reference your 8 digit Order Number starting with "L" when processing a return. No returns without prior authorization from the Supplier (see Contact Us page). Note all returns and cancellations require a prior authorization.Īll returns and cancellations may be subject to shipping charges, unless caused by our error or cancelled by the customer prior to shipping. You can return or cancel your order by calling our customer service desk at 1-84. If a part is defective, we will replace it 100% FREE. It typically takes us approximately 3-5 business days to process a credit back to your account and 2-3 business days for the credit to appear on your account.
You may return any item in its original condition for a full refund within 30 days of receipt of your shipment, less shipping charges.
failure is due to vehicle use other than as intended or recommended by manufacturer.part is installed or operated outside the US.failure of part is due to collision damage.vehicle is converted from private passenger use to commercial, fleet, racing, or other competitive on/off-road recreational settings.damage is due to misuse, abuse, or modification.Though additional parts and accessories may be attached upon purchase, coverage does not extend to sensors, switches, cables, electronics, belts, hoses, water pumps, or manifolds, nor damage caused through overheating or improper lubrication. Claims on engine warranties are limited to manufacturer defects in the pistons, heads, block, crankshafts, rockers, and oil pumps. All of our engines and transmissions carry a 1-year warranty with optional extensions up to 1 additional year. We offer an industry leading 1-year warranty on every part type we sell.
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